Feedback about Fenix

We have only one goal, to do things better than the others. We always strive to make your visit a wonderfully relaxing experience, a pleasant moment of care in which you are the center of the attention.

You too are warmly welcome to be pampered by us and enjoy yourself.

4,9 / 5,0

Reviews
average

4,9 / 5,0

(244 reviews)

Fenix Kauneus
Helsinki

4,8 / 5,0

(500 reviews)

Fenix Kauneus
Espoo

4,9 / 5,0

(391 reviews)

Fenix Kauneus
Kauniainen

Booking

Customer feedback

All in all a good visit to the salon. I had a big hair change and Satu did a great job!
I don’t usually enjoy beauty salons, but Sallamaar’s hard working professionalism and no-fuss chatting ensured that I will definitely be back again!
It was really friendly service, and it made everyone feel really good. I came with my two little girls to make their first earrings, and everything went super lovely and smoothly, a warm thank you!
Very carefully and well cut hair. Thank you.
You have a great grip as a customer service person and especially as a human being! I am super satisfied and at no point did I feel insecure or uncomfortable, on the contrary: I felt…
Friendly, upbeat, calm but quick and the work is good. There is a calm atmosphere during the treatment and the sugaring doesn’t feel nearly as bad as it does for many others. I am very…
Brassi, the best thing that can happen in Fenix without pants. Thank you Marjo.
Thank you for a wonderful relaxing moment, the end result is lovely and the eyebrows are perfect! Thank you also for the lovely follow-up recommendations for my skin type!😊❤️
I have never received better service and workmanship from anyone 😊
Thank you Roosa K 🙂 The treatment was really perfect with all the massages. Thank you also for promising to message me when my face cream arrives. Good service indeed. Have a nice weekend for…
I have enjoyed the services of Fenix for over 17 years and have always received very good care. A big thank you to Marjo and the others who have treated me.
A wonderful and effective facial in the very professional hands of Kira. The products were of high quality and seemed to suit my own sensitive skin perfectly. The result was clearly brighter and hydrated skin…
A wonderfully gentle facial treatment. I was left with a pleasant feeling. Vivia is a top professional and so warm and friendly❤️
Roosa is lovely and friendly and the result of the treatment is stunning. What more could you ask for. I guess it says it all that I keep coming back. 😊
Professional, friendly and meticulous, Roosa is great and makes the client feel welcome.
A wonderfully relaxing and gentle massage. Pure pleasure!
Merily is knowledgeable and friendly. A special thank you for the fact that during my visit she also took great care of my granddaughter who “had” to be present on an exceptional basis.
Thank you Vivia! Lovely, beautiful lashes. You are a very skilful artist, these lashes are good for a ride on the summer bike 😊 Your chair makes it easy to take a nap, so you…
For the first time in sugaring. We were told all the time what to do etc. Very friendly service. I will definitely come again.
Pleasant, friendly and professional. I liked the fact that Lada told me about hair care products that would suit my hair. I was especially pleased that Lada showed me what the cut would look like…

About Fenix

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Hanna was an excellent customer service representative. She advised on many things and gave tips. There was nothing to be ashamed of and the atmosphere was relaxed. The premises were modern and clean. A pleasant experience, I will continue to visit.
Again, perfect. Rosa’s massage skills are excellent and relaxing.
A big recommendation! First time in a procedure, and it left me with a positive feeling right away.
Very nice and kind! Told me what needed to be done and went through the home care instructions. Really good experience and I will come again!
My visit was pleasant in every respect. Good customer service and nothing but good things to say about the sugaring itself. Thank you
The whole experience from the reception was wonderful, professional and relaxing. I thought I was coming for a cleanse which is what it is – just to cleanse my face properly but I had a wonderfully relaxing holistic experience. Thank you so much!
An absolutely wonderful luxury treatment, thank you.
Again, such good, excellent care ♥️. Thank you and see you soon!
Minna is super skilled and precise in her work, thanks always for the consistent guaranteed quality. Plus, she has a really pleasant personality.
Friendly, upbeat, calm but quick and the work is good. There is a calm atmosphere during the treatment and the sugaring doesn’t feel nearly as bad as it does for many others. I am very satisfied!
Tanja is an extremely lovely and sunny person. <3 In her treatments, the client feels like there is no rush and the client gets all the attention. Thank you so much!
Nice service and everyone was dealt with quickly and carefully. This time I was late but they still managed to accommodate my booking although I don’t suppose it’s always really possible🙏 It was also easy to book new appointments. I will gladly come again!🤩
Guaranteed quality in the capable hands of Tuulia! The sugaring was done in a timely manner and the end result was first class – thank you Tuulia!
The best sugaring I have ever been to!
Pink is the top! Fast, accurate and quality work every time 👌 Thank you!
Thank you for a very wonderful session. My yum lashes turned out great. Your professionalism, calmness and kindness made the experience relaxing and wonderful. I highly recommend.
Viveka was lovely, knowledgeable and attentive. Experience a full 10!
A good experience overall. Pleasant beautician and well done treatment. Fenix is a high quality salon.
Absolutely wonderful service and great workmanship! It’s a pleasure to be a customer when the person doing the work is precise and proud of it, then you know you’re getting the best result 🙂
I’m really happy with the result of the work. My hair was stripped in the ungreyed part of my hair and the ends of my longer hair were cut and thinned elegantly at the back near the ends. My wishes were listened to carefully and the service was very friendly.
Nail Wool Viktoria you are: the only one who has made my cracked nails stay gel nails for weeks! Great professionalism.
Thank you. The treatment was quick, relaxing and the hand massage was a lovely addition.
I was met by a wonderful professional! Warm, attentive and quality service.
Thank you so much for the wonderful treatment and relaxing massage, and for your encouraging approach to my problems.
The customer service was 10++. As a first time shower client, it was comfortable and not uncomfortable to be in front of a stranger in scanty clothes. The tanning result is perfect! Thank you
Service professional, cheerful, cheerful! Everything worked great! Thank you! I will definitely come again!
Thank you for an excellent and relaxing foot treatment! From the very beginning I was well taken care of and made sure that everything was fine.
Tanja is the best! A professional in her work and customer service. I have yet to meet another like her.
Really good service. I was kept up to date with what was going to be done next and the atmosphere was really nice and relaxed. I almost fell asleep in my chair. My eyebrows and lashes turned out really lovely! I will definitely come again. ?
What a pleasant experience (perforation of the child’s ears). The nurse was really nice and, in the words of the child, gentle. Everything went quickly but without rushing, which I appreciate.