Feedback about Fenix

We have only one goal, to do things better than the others. We always strive to make your visit a wonderfully relaxing experience, a pleasant moment of care in which you are the center of the attention.

You too are warmly welcome to be pampered by us and enjoy yourself.

4,9 / 5,0

Reviews
average

4,9 / 5,0

(244 reviews)

Fenix Kauneus
Helsinki

4,8 / 5,0

(500 reviews)

Fenix Kauneus
Espoo

4,9 / 5,0

(391 reviews)

Fenix Kauneus
Kauniainen

Customer feedback

  • Wonderful, knowledgeable customer service ❤️ It was worth the drive.
  • All in all a good visit to the salon. I had a big hair change and Satu did a great job!
  • I was met by a wonderful professional! Warm, attentive and quality service.
  • Thank you Tanja! She is wonderfully positive, cheerful and professional. A very good mood and feeling is left every time you leave. Tanja you are excellent at what you do! 🙂
  • You can tell from Minna’s grip that she is the right person for the job – her dexterity, precision and attitude are excellent! It’s like being born again, thank you!
  • Thank you for an absolutely fantastic, competent and heartfelt service. For my young daughter, getting her ears pierced was a really big deal and you made it special. Thank you and I will definitely see…
  • Brassi, the best thing that can happen in Fenix without pants. Thank you Marjo.
  • Always so knowledgeable and friendly Roosa! I come all the way from Turku to Roosa for sugaring whenever I can, because she knows her stuff and is very precise. Her professionalism shows in everything she…
  • Isabella already knows me and the time needed for treatments. Makes booking and cooperation easier. Lovely sugaring, pedicures, gel polishes and eyelash and eyebrow tints! Thank you Isabella! Best regards Mira Mannermaa
  • These Fenix visits have indeed become one of the highlights of the month ✨ You are the best ✨ In addition to professional treatment, you get super friendly service and you always leave the door…
  • Competent, knowledgeable, the three quarters of the sugaring went by quickly
  • Good customer service, explaining options, working in a professional way.
  • Thank you to Veera! I got some lovely summer sweaters.
  • Again I got lovely lashes 😊 lovely relaxing visit to you, after a long hectic day at work.
  • Friendly, upbeat, calm but quick and the work is good. There is a calm atmosphere during the treatment and the sugaring doesn’t feel nearly as bad as it does for many others. I am very…
  • You can always get a guarantee of guaranteed quality from Heidi. Thank you and see you again!
  • Roosa P.’s service is always excellent, she is a nice and customer-oriented person. Even if I don’t fill in this feedback form every time, it’s the same every time. 🙂
  • Tanja is definitely the best beautician, and it’s always such a pleasure to be pampered by her!
  • I got lovely hair and beautiful colour, as well as friendly and professional service:) thank you!
  • Roosa K is friendly and very professional. She does her work with precision and the brass is always neat! I would definitely recommend her to anyone who is wondering who to go to for a…

About Fenix

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Toimipiste
Tekijä
  • Again, such good, excellent care ♥️. Thank you and see you soon!

  • It was a sick pleasure to visit the sugar factory here and I will definitely come back again. One of the best customer experiences I have ever had. It was such a nice sociable and easy chatting during the sugaring and the work was professional and even though it hurt a bit, I could have…

  • Maria does nothing but quality – thank you!

  • I was met by a wonderful professional! Warm, attentive and quality service.

  • Pink is the top! Fast, accurate and quality work every time 👌 Thank you!

  • Very precise and careful work! Wonderful care, thank you!

  • Thank you again. To others I would not even agree to go

  • Viktoria is the best! She takes great care to make nails that last. I don’t go to any other. Also, evening times suit me best and I can usually find a time that suits me best.

  • All in all a good visit to the salon. I had a big hair change and Satu did a great job!

  • Very good haircut!

  • A warm and welcoming feeling from the start. Throughout the treatment, I was told what was going to happen next and given clear follow-up instructions after the treatment. I had a really good feeling about the visit. Thank you very much!

  • What a refreshing and positive experience. Lovely style of service and positive attitude you have. I will recommend you to others. A warm thank you to Veera!

  • Came in lovely feet🥰I floated home😃thank you

  • Competent, good, fast, smooth and friendly

  • I’m really happy and my lashes are gorgeous!

  • Really good service. I was kept up to date with what was going to be done next and the atmosphere was really nice and relaxed. I almost fell asleep in my chair. My eyebrows and lashes turned out really lovely! I will definitely come again. ?

  • What a wonderful experience! My 7 year old had earrings made and the service was professional, friendly and unhurried. It left both the daughter and the mother feeling really good. We will definitely come again for other things and would highly recommend.

  • The result of the treatment was excellent and the attitude of the customer service agent was cheerful and cheerful.

  • The best ❤

  • Thank you so much for the wonderful treatment and relaxing massage, and for your encouraging approach to my problems.

  • The sugaring was certainly the least painful thing I’ve ever been to. It was so relaxing that you almost fell asleep on the treatment table.

  • Friendly service, high professionalism

  • Hi, I just wanted to give you some feedback after 4 months and tell you that the result is super good, still, like right after the first visit and I’m really happy. So I will come back as soon as it seems necessary. Thank you, it makes the morning easier when part of your face…

  • Tanja is the best! A professional in her work and customer service. I have yet to meet another like her.

  • Good and careful work! All the time I had the feeling that I was in good hands and communication during the surgery was smooth, so that the desired result was achieved.

  • Once again, expert and wonderful dealings in Merily’s warm attention. Always such a welcome presence.

  • The first Brazilian was very exciting. I soon realised that it was for nothing. The service was very professional, calm and relaxed. The first time will definitely not be the last.

  • It was a wonderful experience, I always feel really good after a visit and I will gladly come again 🙂

  • Nice service and everyone was dealt with quickly and carefully. This time I was late but they still managed to accommodate my booking although I don’t suppose it’s always really possible🙏 It was also easy to book new appointments. I will gladly come again!🤩

  • Always such good and cheerful service! I have been a happy and grateful regular customer for many years😍